Heating & Boilers
Boiler repairs and breakdowns
Fault-finding and repair for boilers that have stopped working, lost pressure or are not heating properly.
When to call us
- Your boiler has stopped working
- You have no heating or hot water
- Your boiler has lost pressure
- Your boiler is on but not heating properly
If you are not sure what is wrong, tell us what is happening. If your boiler shows a fault code or message, mention that too.
What happens next
We talk through the problem with you and advise on the next step. A Gas Safe registered engineer then carries out fault-finding and, where the boiler can be repaired, explains what is needed. Parts and any extra time are quoted before work goes ahead.
Price
Boiler repairs and fault-finding start from £90. The £90 starting price is a minimum charge covering up to the first hour on site, even if the job takes less than one hour. Parts and any extra time are quoted before work goes ahead. See the full price list.
Repair or replace?
There can come a point where replacing a boiler is the more sensible choice, particularly if repair bills keep adding up. Our boiler finder shows suitable boilers with a fixed installed price; anything it cannot price is quoted after we have assessed the property. Read more about boiler replacement.
No heating or hot water in an emergency?
Emergency call-outs are available. Call us on 020 8050 2022 or 07988 991963 to discuss your situation. See our emergency page, including what to do if you smell gas.
Frequently asked questions
My boiler has stopped working. What should I do?
Call us on 020 8050 2022 or 07988 991963 and tell us what is happening, including any fault code on the display. We will advise on the next step. If you smell gas, leave the property and call the National Gas Emergency Service on 0800 111 999.
How much does a boiler repair cost?
Boiler repairs and fault-finding start from £90, a minimum charge covering up to the first hour on site. Parts and any extra time are quoted before work goes ahead.
Are boiler repairs carried out by a Gas Safe registered engineer?
Gas work is carried out by a Gas Safe registered engineer (registration No. 985690). You can check any engineer on the Gas Safe Register before work begins.
How do I request a boiler repair?
Call us, or send an enquiry through our contact page and choose Heating & Boilers.
Boiler not working?
Call us or send an enquiry and we will get back to you.